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Enhance Profitability and Customer Satisfaction with Long-tail Credit & A/R Automation

Topics: Finance

Profitable Business Growth Through Pareto

Intelligent automation is opening the door to new credit and A/R strategies based on the reality that for most businesses, 80% of revenue is generated by just 20% of the customer base. We call this the long-tail. With the right approach to managing long-tail credit and payment processes, your teams can spend 50% less time on routine credit and A/R transactions. That increases capacity for servicing the top-tier customers which generate the majority of your organization’s revenue.

B2B Process Automation

Benefits of Automating Long-Tail Transactions
There’s a clear difference between customers in the 20% group and the rest in terms of their profitability for your business. This remaining long-tail group typically generates 80% of the high volume, smaller, repetitive transactions. Why handle these long-tail transactions manually? Long-tail transactions are time- and labor-intensive, and there is an opportunity cost to using resources to serve lower-profit customers when they could be spending more time with higher-revenue customers. 

Long-tail GraphApruve automates long-tail credit and A/R processing to streamline A/R team efficiency and save 35% in cost compared to traditional business to business credit management. With Apruve, enterprises automate and elevate the buyer experience for every long-tail customer. They can also manage growth in long-tail invoice volume without expanding their A/R team.

Automating A/R and credit can reduce costs by 35% or more compared to traditional B2B credit management

The streamlined efficiency of Apruve solutions can help your team drive more value and profit from long-tail customers through: 

  • Days Sales Outstanding (DSO) decreased to one day
  • Increased cash flow
  • Decreased manual processing errors 
  • Faster customer onboarding

Focus on Your Top 20% of Customers

Global enterprises use Apruve to manage their service investment in top-tier customers. With intelligent long-tail credit and A/R automation, A/R teams have time to invest in enhancing the buying experience for top-tier customers through activities such as:

  • Accelerated customer onboarding
  • Fewer errors with customized billing requirements
  • Proactive credit and A/R issue prevention and faster issue resolution

In this way, A/R teams can deliver an enhanced experience that supports increased customer satisfaction and retention and ultimately, additional revenue. 

Make Time for A/R Objectives

When your team is operating at maximum capacity with credit and A/R transactions, it’s nearly impossible to work on other strategic A/R objectives. Deploying intelligent automation can give you the time to develop a better, more streamlined underwriting process or take action to improve working capital management or your overdue collections process.  

A Better Buying Experience for All

With intelligent automation, your team can deliver a better buying experience for all customers, whether they’re part of your long-tail segment or top-tier group. Need to know more? Download our white paper to learn how intelligent automation applied with the Pareto principle can create business process transformation. 

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Apruve enables large enterprises to automate long-tail credit and A/R so you can stop spending 80% of your time and resources on 20% of your revenue. We partner with each of our customers to solve their unique credit, payment, and accounts receivable challenges and build the right credit solutions for your markets, customers, and goals. 

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