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Posted by Melissa Stanley - 25 September, 2018

Top Practices for More Efficient Business to Business Debt Collections

All businesses ranging from home-based workplaces to large companies trade money for items or services of value, but what happens when businesses who act as creditors have to collect debt?

Top Practices for More Efficient Business to Business Debt Collections

“Business to Business” debt collection process is essential to grow and expand your business. However, several businesses throughout the country find their businesses failing due to lack of skill and knowledge in strategies concerning business to business, or B2B, debt collections. Read further to learn the top practices for more business to business debt collections.

Keep A Record of All Your Transactions

The faintest ink is stronger than the best memory. The most practical and simple yet effective way to track your debtors is to keep a detailed record of all your transactions.

For small-scale businesses you can start by creating a written list containing the following:

  • The names of your debtors
  • Their addresses or other contact information
  • The date of the execution of the obligation or debt
  • Date when demand must be made

For medium- or large-scale businesses you can employ the use of spreadsheets to create a digitized table of your debtors and their debts. This way you can organize your B2B debt collections and easily access information when needed.

Keeping a record is vital for tracking which debts are maturing or have already matured. It is common for businesses who have several maturing credits to forget to make a demand upon their debtors. These harmful practices often lead to a disadvantage on the part of the creditor who might find himself unable to collect debt because of failure to demand within the period fixed by law.

Strategy is Key in Making Smart Credits

One of the benefits of keeping a record of your business debt collections is that you can track which debtors have higher paying potential than others. Moreover, you can keep track of delinquent debtors who refuse to pay on time or request several period extensions.

Based on the data that you have collected, you can strategize and choose to invest with dutiful debtors than on delinquent ones. Such a strategy will not only increase your business to business debt collections, but also make the process easier and more efficient.

Always Track and Monitor Your Records

Keeping an updated record is as important as keeping a record itself. Many businesses often change their branding or contact information. Debtors may change their addresses and may become insolvent. Hence, it is wise for you to keep track of your debtors and update your records in case there are any changes to their contact information or business circumstances.

Businesses often encounter debtors who have become insolvent and are unable to pay off their debts. However, a mistake that most business creditors commit is failing to keep track of their debtors at all. It is vital that a creditor be one of the first people to know when a debtor’s paying ability has improved. By keeping track of your debtor’s account credits your business can collect before his other debts start to compete in collecting unpaid debts.

Collections Begin with a Demand Letter

Debts don’t last forever and the primary task in business to business debt collections is to collect. Without any demand, it will be presumed that the business creditor has waived his right to collect the debt.

Collection begins with a demand letter. Demand letters usually contain the following information:

  • The names of the business creditor and the debtor   
  • Notice of debt collection informing the debtor of their due payments
  • Information about the said debt
  • A timeline within which the business debtor should make the payment and a notice that failure to pay within the deadline provided shall be a ground for litigation by the business creditor.


If your debtor commits to settle the debt within the prescribed period, remember to update your records accordingly.

Initiate a Debt Recovery Litigation

The courts can compel stubborn and delinquent businesses. When recovery efforts fail to materialize into paid investments, the law provides creditors a remedy in court to file small claims cases for small debts, or civil cases for debts involving a large sum of money.

Managing a business and engaging in litigation for collection of debt can be very tedious and hard to maintain. Hence, companies often hire lawyers to handle the collection on their behalf.

Invest in a Debt Collection Agency

Businesses which handle numerous debts can invest in employing the services of a debt collection agency. There are several benefits in investing in a debt collection agency.

  • They decrease your workload. Debt collection agencies can do all the hard work for you. Keeping a record and tracking your debtors can be difficult when you are a running a large-scale business. Engaging in transactions and making demands can become overwhelming and can even lead to the detriment of your business if not handled properly.
  • They have knowledge and experience in the field of business to business debt collection. Business to business debt collection can be very technical for start-up businesses and can lead to confusion and failure to fully exercise their rights as business creditors. Debt collection agencies often consist of intelligent and experienced men and women who are better equipped to handle the job for you.

Unpaid debts can become a long-term detriment to your business. Keeping an organized and updated record to track and monitor your business to business debts collection can help make the process easier for you. Applying good practices of business to business debt collection can help you manage business accounts more efficiently and conveniently. If you’re looking into the more legal aspects of this subject, you may click here to know more information.

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Cindy Dowling-01.pngAbout the Author: Cindy Dowling, part-time writer who offers a fresh take on various law topics with the pieces she writes for local firms. Cindy enjoys a good cup of coffee and a good book whenever she has the time.

Topics: Finance, Management

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